Winslow Indian Health Care Center (WIHCC) Information Technology supports the health care mission of the organization with a variety of electronic, digital, fiber, VOIP, email, network, medical imaging, interface, wireless and telecommunications. Patient care support service is the number one priority for Information Technology, thus Electronic Health Records (EHR) is top priority in the organization. Helpdesk is available to employee to use when they encounter problems.
WARNING: Employees have no expectation of privacy of any personal or other data stored on WIHCC computers, or other electronic devise. All databases, email, or other electronic means for storing information are WIHCC property and are subject to review, monitoring, or deletion at any time by WIHCC. (See WIHCC Personnel Policy.)
WIHCC has a number of software trainings for its health care employees. There is a mandatory training provided to all employee, contractors, students and business associates. This mandatory training is a requirement by the federal government from the Department of Health and Human Service (DHHS) and Indian Health Service (IHS). The mandatory training is call the Computer Awareness Training (official called Information Systems Security Training by IHS). Any covered personnel wanting or using network computer access must take the annual mandatory training. There is a deadline and a time frame within which employee are expected to complete the training. Certificates are issued to each employee who completes the training. IHS maintains the data.
There is another set of training which aren't mandatory, but maybe prerequisites or requirements for employees. Such training include the RPMS and EHR. Both of these software applications are related to maintaining healthcare information systems. In RPMS there a number of packages met for many department level management such Business Office, Pharmacy, Nursing, Medical, Coding and Billing, Laboratory, X-ray, etc. In each department there is an "owner" of the RPMS packages who generally are considered Super-User, which means they have more advanced knowledge and skills in maintaining the RPMS than the general daily user (End-User). Both Super-User and End-User may participate in IHS sponsored RPMS trainings. Training level involves Basis, Intermediate, and Advance level. Depending on the employee's responsibility, role, and job position description these training will vary. Electronic Health Record (EHR) is another area where Indian Health Service (IHS) provide training across Indian Country to IHS, Tribal and Urban communities. Training in this are involves development and maintenance of the EHR.
Trainings come in variety of formats such as Online, Teleconference or On-Site. Duration of trainings vary as well from half day, one day, a few days or a week sessions.
Some training sessions are in very high demand and popular so it is advisable to constantly monitor your subject area or interest.
On a routine basis IT department will install new patches as they are pushed out from production from the Indian Health Service. In these patch installs it will fix problems, update new features and add new CMS/MU requirements. Training is also offered at this level for Information Technology Department personnel.
How to attend a training session(s):
Employees will need to get a training application form from Human Resources Department. It strongly advised that employee(s) make preparations and submit all requirement two weeks prior to your training. 1. Make the request from your department supervisor. 2. Complete the training application form. 3. Supervisor Signature required. 4. Division Director signature required. 5. Human Resource signature required.
Below are training links:
HHS, IHS, Information Systems Security Training (ISSA) Link
HHS, IHS, RPMS Training Link
HHS, IHS, Electronic Health Records (EHR) Training Link