CLOSING DATE: May 29, 2012

Announcement Number: WDH-12-10

Department:   Patient Registration

Status:  Full-time

MAJOR RESPONSIBILITIES:  
 

• Serves as first point of contact as a representative of WIHCC 
• Interviews patients to obtain pertinent patient registration information; i.e., demographic and insurance information as well as a signature of authorization to enable Winslow Indian Health Center to bill for health care services provided from all alternate resources, including the non-beneficiary services.
• Paying great attention to detail and accuracy with audits of accuracy rate >95%.
• Determines the eligibility of patients in accordance with Indian Health Services and Navajo Area Contract Health Services guideline.
• Collects third party recipient health cards, obtains photocopies of the card and explains the program to the beneficiaries, i.e., why Medicare, Medicaid and/or private/commercial insurance,
• Utilizing the RPMS Patient Registration Modules, the incumbent manages, key-enters, updates and verifies all alternate resource data necessary for patient registration and for accurate billing through the use of the RPMS and electronic health record system.
• Works closely with HIM Dept., Nursing, Medical Staff, Contract Health Services, Patient Benefits Coordinators, Appointment Desk and PI Verifiers, and the Business Office.
• Independently makes decisions, devises solutions, and takes action based on program knowledge related to patient registration.
• Determines the eligibility of patients seeking health care, who have not previously been treated at the facility, by obtaining the Certificate of Indian Blood or other documentary proof of tribal affiliation.
• Assists providers with Navajo interpretation for patients upon request.
• Obtains signatures and assists patients in completing new or updated forms required for Patient Registration such as Workmans Comp, Motor Vehicle Accident Form, Medicare Secondary Payer Questionnaire Form, and alternate resources.
• Provides appropriate scheduling for their designated clinic and provides detailed information concerning eligibility for and availability of specific clinical services.
• Maintains a well organized and clean environment to work at maximum efficiency and prevent transmission of infection and disease.
• Work other shifts as emergencies arise (illness, vacation, etc.)
• Uphold all principles of confidentiality and patient care to the fullest extent.
• Performs other related duties as assigned. 

QUALIFICATIONS:

• HS diploma or equivalent required
• 6 months clerical or customer service related experience and/or training required
• Must possess excellent communication and interpersonal skills to work efficiently with patients and individuals with various backgrounds and cultural sensitivity.
• Previous experience with insurance and RPMS/EHR is a plus.
• CPR Certification within 3 months of hire.
• Valid Arizona Drivers License 

Knowledge, Abilities, Skills, and Certifications:
  

• Highly recommend fluent Navajo speaking, including numbers with the ability to translate medically and concepts from English to Navajo, and be able to converse equally well in English.
• Knowledge of the RPMS, EHR, and VISTA Imaging programs, their functions, how to obtain information when needed, and how to correct errors.
• Knowledge of third party billing programs, eligibility requirements and service eligibility i.e., Medicaid, Medicare and private/commercial insurance.
• Knowledge of the Navajo Area and WIHCC Contract Health Service Delivery Area and regulations and procedures.
• Ability to be flexible and to quickly adapt and make interpersonal changes to daily workflow changes and restructure. Flexibility and reliability is necessary.
• Knowledge of the Privacy Act of 1974, Health Insurance Portability and Accountability Act (HIPAA) of 1996, HITECH Act of 2009 and the WIHCC Policy and Procedures and the use of confidential information and health records as an integral part of the interviewing office function and the privacy of individuals, which must be protected to the fullest extent possible.
• Working knowledge of computers and of Microsoft Programs such as Excel, MS Word, Outlook, Internet, Publisher.

 
Physical Demands:
 

• Ability to lift 20-30 lbs to receive incoming supplies of paper and to be able to transport a box for shredding.
• Lifting reams of paper to load printers.
• Standing for long periods of time.
• Sitting for long periods of time.
• Ability to move quickly.
• Ability to deal with confrontation.

 
Work Environment:
The incumbent will be working at various departments within the Patient Registration Department.  The Patient Registration Department has stations located at Dilkon Dental, Dilkon Physical Therapy, Dilkon Clinic, Leupp Dental, Leupp Clinic, Winslow SDA, Winslow Optometry, Winslow Dental, Winslow Physical Therapy, and Winslow Urgent Care.  The hours are typically during the day for the general clinics which provide services to patients.  The Urgent Care Department has a Patient Registration Clerk working days, nights and weekends, these hours typically run from 7:00 am – 11:30pm, hours are subject to change.

**The selected candidate must successfully complete Fingerprinting & Background Check.
 

CLOSING DATE: May 24, 2012

Announcement Number: WDH-12-09

Department:   Dental

Status:  Full-time

MAJOR RESPONSIBILITIES:  
 

• Serves as a practicing Clinical Dental Hygienist who performs a full range of professional hygiene duties in connection with the treatment of commonly encountered dental disease or dental health problems.
• Emphasis on oral health prevention and treatment of patients in the Pediatric Dental Program and participation in Dental Van Programs.
• Provides periodontal therapy as well as in-depth oral hygiene instruction.
• Emphasis on oral hygiene instruction for home care and improved oral health.
• Assesses dental condition and needs of patient; uses patient screening procedures, to include medical history review, dental charting, and takes patient vital signs as required.
• Delivers direct patient care to patients as assigned, using established dental hygienist procedures; performs routine treatment procedures, such as cleaning, scaling, polishing, x-rays, application of sealants and fluorides, and related procedures.
• Develops and implements individualized dental care plans for patients; performs patient education, discharge planning, and patient/family teaching under the supervision of a qualified dentist.
• Takes digital radiographs, review x-rays accurately with the patients and other providers.
• Provides non-surgical periodontal treatment of patients; includes administration of local anesthesia under supervision.
• Provides chair-side assistance to dentist in the performance of special tests, procedures, and complex treatments.
• Makes impressions of patients' teeth for study casts.
• Develops and maintains a periodontal recall system for all patients referred to RDH by dental providers.
• Reviews patients’ dietary habits and provide guidance on proper diet as it related to oral health.
• Documents dental history or chief complaint; records and reports pertinent observations and patient reactions to dental staff, as appropriate; documents lab procedures and ensures follow up on results.
• Assists with or institutes emergency measures for sudden adverse developments during treatment of patients.
• Performs patient triage and initiates patient care as appropriate for walk-in patients.
• Assists in preparation of patient care areas, and in the patient admission, transfer, and discharge process, as required; prepares reports and assists as required with patient reception, telephone calls, routine triage, and other office duties.
• Responsible for maintaining a clean oral working area; records all exam findings completely and accurately in the patient chart; may act as an interpreter between patient and dentist as needed.
• Provides instructions for patients in oral hygiene techniques and post operative instructions both verbally and in written form.
• Takes study model impressions and pour, trim and label models.
• Maintains Universal Precaution guidelines at all times during patient care (Mask, Gloves, Eye Protection, Rubber dam usage) and wash hands before and after de-gloving.
• Follows and maintains all relevant federal, state, and institutional regulations, guidelines, policies, and standards for the provision of dental clinical services.
• Participates in and attends in service and educational programs to improve and learn new skills.
• Assists in training new dental assistants.
• Organizing and participating in public health fairs and community educational projects.
• Treats patients with dignity and respect.
• Ensures strict confidentiality of records.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as assigned.

QUALIFICATIONS:

• Associate degree in Dental Hygiene from an accredited college/program; BS degree is preferred 
• Current state license in Dental Hygiene from any state in the United States of America
• Valid Arizona Drivers License 

Knowledge, Abilities, Skills, and Certifications:
  

• Knowledge of patient screening, charting, evaluation, triage procedures, and medical history procedures and documentation.
• Knowledge of planning and scheduling techniques.
• Knowledge of Federal, State, and institutional regulations and guidelines for the provision of dental outpatient services.
• Knowledge of radiation safety procedures, standards, and protocols.
• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Knowledge of sterile procedures.
• Knowledge and understanding of dental surgery and associated procedures, terminology, and techniques.
• Knowledge of patient admission, triage, transfer, and discharge procedures and documentation.
• Ability to analyze medical records and prescribed protocol to formulate effective therapeutic treatment plans.
• Ability to independently assess the nature and extent of dental, periodontal, and associated conditions and pathology in dental outpatients.
• Ability to perform a full range of established dental hygienist protocol and procedures.
• Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines.
• Ability to independently perform emergency dental procedures.
• Ability to communicate technical information to non-technical personnel.
• Ability to work as a team member within a clinical environment.
• Ability to operate, maintains, and troubleshoots a wide range of dental equipment in accordance with prescribed procedures and standards.
• Ability to take digital radiographs.
• Ability to exhibit good personal hygiene and good personal oral hygiene at all times.
• Ability to communicate effectively in the English language, both verbally and in writing.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to use ultrasonic cleaning devices proficiently in addition to using hand scaling instruments to remove supra- and subgingival calculus.
• Ability to work with Dentrix Patient Management System and ProfSUNI Software.
• Ability to maintain confidentiality.
• Ability to handle multiple tasks and meet deadlines.
• Ability to work independently with minimal supervision.
• Ability to maintain quality, safety, and/or infection control standards.
• Strong customer service orientation.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
• Records maintenance skills.

 
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel crouch, or crawl and be able to reach out and pick-up and hold small objects. The employee frequently is required to stand; walk; and talk or hear.  The employee must occasionally lift and/or move up to 50 pounds. 
 
Work Environment:
Work is generally performed in a climate controlled setting with a moderate noise level.  Exposure to blood borne pathogens and exposure to latex products on a routine basis.  Evening and/or weekend work may be required.  Extended hours and irregular shifts may be required.   


**The selected candidate must successfully complete Fingerprinting & Background Check.
 

CLOSING DATE: May 23, 2012

Announcement Number: WDH-12-08

Department:   Pharmacy

Status:  Full-time

MAJOR RESPONSIBILITIES:  
 

• Filling accurately prescriptions and OTC medication and provide education to patients
• Performs final audit on prescriptions filled by the technicians.
• Under protocol, initiate, adjust, monitor, and recommend changes in drug therapy based on information obtained through patient interviews, objective monitoring parameters, review of drug profiles and the patient medical record.
• Provides patient monitoring for the purpose of evaluating and optimizing patient outcomes, drug utilization and patient including predictable actions, side effects, reasons for proper compliance, and any special instruction.
• Responds to inquiries concerning drug contents, dosages, regimen reviews, errors, storage and disposal, and biological
• Provides education to providers and staff via presentations, drug utilization reviews
• supports pharmacy administration in developing goals to achieve a high and consistent level of service
• Planning, developing and implementing pharmacy policies and procedures; training, developing and supervising ancillary Pharmacy Staff
• Attend department meetings and other assigned meetings
• Supports compliance with State and Federal laws and regulations.
• Performs other duties as required.

QUALIFICATIONS:

• Graduate of an accredited school of Pharmacy and Licensed by a State Board of Pharmacy.
• Valid Driver’s License
   

Knowledge, Abilities, Skills, and Certifications:
  

• Must have a working knowledge of federal laws and regulations regarding controlled substances.
• Knowledge of Pharmacy Accreditation Standards and Requirements for Ambulatory Health Care Organizations.
• Ability to communicate effectively with patients, families, doctors and coworkers.
• Manage time effectively
• Basic computer skills
• Demonstrates leadership skills and creativity in problem solving.

**The selected candidate must successfully complete Fingerprinting & Background Check.
 

CLOSING DATE:  Open Until Filled

Announcement Number: WDH-12-06

Department:   Diabetes Program

Status:  Full-time

MAJOR RESPONSIBILITIES:  
  

• Participates with diabetes Mellitus Program Manager and other staff members in various departments in the formulation of policies, procedures and programs related to public health services.
• Develops and plans for expansion or revision of present programs and services to meet the changing needs of the population.
• In conjunction with the DM Program Manager and other WIHCC staff members, works to promote an understanding of the Service Unit programs. Individually, and as a member of group directs, plans, implements, and evaluates public health programs and policies.
• Assists in the preparation of grant proposals to meet the department’s needs.
• Responsible for program development, administration directional management of budget, personnel, and staff education for the Nutrition Department.
• Assures that personnel requirements such as employee performance standards, orientation, and developmental plans for training are met.
• Directs the Nutrition Services within WIHCC, Clinical Diabetes Program, Health Promotion and other departments so that comprehensive, effective nutrition services and programs are provided throughout the service unit through active participation in the Health Promotion, diabetes, and other related committees.
• Provides oversight and direction for the activities of staff, including content of educational activities.
• Coordinates and communicates regularly with staff through personal communication and interaction to assure that needs and problems are being addressed and that ideas are being discussed and communicated.
• Continually reviews and assesses program progress and operations to identify and make recommendations for improving the quality, access, and appropriateness of nutrition services and programs.
• Develops and implements Department Performance Improvement Plan.
• Provides oversight and direction for on-going, systematic evaluation of service unit community-based nutrition services using established methods and nationally recognized standards.
• Directs the coordination and collaboration with a variety of organizations to improve the nutritional health of the population, such as chapters, schools, businesses and other community groups.
• Serves as a liaison on nutrition-related issues to other agencies and programs providing services within the service units of WIHCC.
• Acts as technical consultant to local non-IHS programs and community groups on nutrition-related issues.
• Provides oversight, direction, and coordination for research projects and investigations related to community-based nutrition series, in consultation with others, if needed.
• Provides consultation and technical assistance to professional staff to ensure optimal use of resources, and to improve the quality of nutrition education.
• Works closely with the Clinical Diabetes Program, Health Promotion Department, and others to coordinate the planning, implementation and evaluation of service unit wellness programs and other diabetes prevention programs.
• Provides family-focused nutrition education.
• Conducts nutritional assessment of clients, developing nutritional care plans with them and their families, consistent with cultural, social, and physiological requirements and develops reimbursement systems and documentation formats.
• Provides consultation and education to staff and community members in order to expand services and increase public awareness of diabetes control and prevention.
• Records information in medical records (progress notes or HER) regarding nutritional requirements, patients’ progress, education, follow-up and etc. and participates in routine record maintenance in compliance with HIPAA and WIHCC policies.

QUALIFICATIONS:

• Credentialed as a Registered Dietitian (RD) by the Commission on dietetic Registration (CDR), Bachelor’s Degree in Nutrition or related fields
• 5 years min RD experience in clinical, dietetics management and public health
• Supervisory experience required
• Membership in the American Dietetic Association
• Valid Driver’s License

Knowledge, Abilities, Skills, and Certifications:
  

• Performs in accordance with the Code of Ethics for the profession of dietetics.
• Ability to communicate, both orally and in writing, to make presentation, explain recommendations, provide guidance, respond to inquiries, prepare reports and interact with high level officials and representatives from public and private organizations.
• Knowledge of the cultural issues affecting dietary practices, nutritional issues and health problems of Navajos and other Native Americans and ability to adopt nutrition therapy, program planning and educational curricula in a culturally competent manner.
• Knowledge of current public health principles, theories, methods and techniques to provide effective, efficient community-based nutrition services to meet the specialized requirements of the  Service Unit.
• Ability to delegate authority, manages staff, implement and evaluate programs and recognize and adapt to changing priorities and needs.

 
Physical Demands:
 

• While performing the duties of this job, the employee regularly is required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stand; climb or balance; and stoop, kneel, crouch, or crawl.  The employee frequently is required to taste or smell.  The employee must occasionally lift and/or move up to 50 pounds. 

Work Environment:
 

• Work is performed both in an office and outdoor setting with exposure to natural weather conditions and various dusts and mists, and in an office setting with a moderate noise level.  Work environment may involve exposure to physical risks, such as blood borne pathogens and operating dangerous equipment or working with chemicals.  Evening and/or weekend work may be required.  Extended hours and irregular shifts may be required.   

**The selected candidate must successfully complete Fingerprinting & Background Check.
 

CLOSING DATE: OUF

Announcement Number: WDH-11-54

Department:   EMS

Status:  Full-time

MAJOR RESPONSIBILITIES:  
 

• Triage and provide immediate/urgent treatment, according to the status of patients and level of care needed within scope of practice.
• Administers life support care to sick and injured persons in prehospital setting as authorized and directed by physician.
• Assesses nature and extent of illness or injury to establish and prioritize medical procedures to be followed or need for additional assistance.
• Restores and stabilizes heart rhythm on pulseless, nonbreathing patient, using defibrillator, or as directed by physician.
• Monitors cardiac patient, using electrocardiograph.
• Initiates intravenous fluids to administer medication or drugs, or to replace fluids lacking in body.
• Performs endotracheal intubation to open airways and ventilate patient.
• Administers injections of medications and drugs, following established protocols.
• Administers initial treatment at emergency scene and takes and records patient's vital signs.
• Observes, records, and reports to physician patient's condition and reaction to drugs, treatments, and significant incidents.
• May serve as team leader for Emergency Medical Technicians. 
• Responds to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specified location.
• Administers first-aid treatment to and transports sick or injured persons to medical facility, working as member of emergency medical team
• Communicates with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility.
• Maintains vehicles and medical and communication equipment and replenishes first-aid equipment and supplies.
• Operate and/or set up specialized equipment, i.e., cardiac monitors, defibrillators, EKG machines, ventilators, etc.
• Maintain professional knowledge and skill by attending continuing education, staff meetings, workshops and serving on QM/HP Teams/Committees. 
• Arrange and/or coordinates needed transport for patients via ground/flight as required. 
• Assist UCC and clinic staff with patient care as assigned during down periods of no transports.
• May be required to be on-call as needed.
• Maintains confidentiality of all privileged information
• Performs other duties as required.

QUALIFICATIONS:

• Must possess a valid AZ and National Registry EMT- Paramedic certification
• Must have completed a state approved and accredited training program
• 3-5 years or more of experience in the field of EMS
• Current BLS/CPR, ACLS and PALS are required
•  PHTLS is strongly recommended
•  Must demonstrate proficiency in the following areas: (Advanced emergency cardiac life support, Advanced trauma life support and Pediatric emergency care)

Knowledge, Abilities, Skills, and Certifications:
 

• Maintains and adheres to strict confidentiality of medical information and guidelines in accordance with the Privacy Act, HIPAA, HITECH, AAAHC, EMTALA and OSHA rules and regulations. Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
• Knowledge of the principles and practices of emergency management.
• Ability to communicate effectively in the English language, both verbally and in writing.
• Ability to develop and maintain a strong team atmosphere of staff with productive and cooperative working relationship in a fast-paced environment.
• Ability to maintain confidentiality.
• Ability to make intelligent and effective decisions in routine and emergency situations.
• Ability to assess situations and take appropriate course of actions under stressful and hazardous circumstances.
• Ability to prepare accurate, complete, and legible reports and present detailed, accurate, and objective oral presentations.
• Ability to safely operate tools, apparatus, vehicles, and equipment used in medical assistance operations.
• Ability to analyze and react to emergency situations quickly, calmly, and effectively.
• Ability to work independently and meet strict time lines.         
• Skill in operating specific clinical equipment.
• Skill in leading others.

**The selected candidate must successfully complete Fingerprinting & Background Check.
 

CLOSING DATE: OUF

Announcement Number: WDH-11-27

Department:   Medical Staff

Status:  Full-time

MAJOR RESPONSIBILITIES:   

• Provides diagnostic, preventative, and therapeutic health services to patients and   family members in a primary care facility, with the ability to function as an independent practitioner at isolated field clinics on Navajo Reservation. 
• Secures a medical and developmental history from the patient or parent and performs a detailed physical exam, records findings and makes critical evaluations. 
• Orders diagnostic tests and procedure and interprets the results. 
• Discriminates between normal and abnormal findings to recognize early stages of physical, physiological, emotional, or mental problems.
• Makes decisions concerning medical care needs of patients which may involve various treatment modalities, medication prescription, and consultant / referral services when appropriate. 
• Provides direct and independent medical care in the presence of illness or injury in order to maintain life, provide comfort, reduce distress and enhance coping ability. 
• Works collaboratively with physicians in management of selected complex medical problems. 
• Provides guidance to field clinic personnel in emergent situations regarding triage and disposition of patients. 
• Serves as consultant for other staff FNPs regarding clinical issues and policies.

• Completion of an accredited nursing program, an unrestricted license as a Registered Nurse
• License as a Nurse Practitioner, along with prescribing privileges.
• Advanced experience as an FNP required 
• 2 years of clinical experience as a licensed FNP, with at least 18 months in one location. 
• Emergency Room/Urgent Care experience preferred
• Possess a Valid Driver’s License
• Requires a knowledge of, and sensitivity to, cultural and language differences.
• Must have excellent interpersonal skills in handling interactions with hospital staff, other agencies, groups, and patients and families.
• Must be able to work as a team member and develop productive and cooperative working relationships with health care providers within the facility as well as healthcare providers in hospitals and nursing homes, private practitioners and law enforcement agencies throughout the community.

 **The selected candidate must successfully complete Fingerprinting & Background Check.
 

CLOSING DATE: OUF

Announcement Number: WDH-08-003

Department:   Medical Staff

Status:  Full-time

MAJOR RESPONSIBILITIES:  
 

Interviews and examines patients, reviews past medical history, and requests and/or performs diagnostic test and examinations necessary to obtain all possible information for each case.  Diagnoses and treats patients of all ages with a wide range of medical problems ranging from routine preventive care to the more complex and difficult to identify and treat, including emergency care. 
 
Maintains privileges to provide inpatient care for WIHCC patients referred to Little Colorado Medical Center (LCMC).  Provides obstetric care to WIHCC patients, including prenatal care, infant delivery and postpartum care.  Refers patients for admission to acute medical inpatient settings when care cannot be adequately provided in-house or at LCMC.  
 
Takes regular 24 hour on-call rotation for admissions and medical coverage at LCMC as shared by WIHCC Medical Staff members.  Coordinates and integrates information on all such referrals and assures provision of timely follow-up care as required.
 
Makes appropriate entries of all care provided in patient medical records in accordance with Winslow Indian Health Care Center policies and procedures, as well as regulatory requirements, requirements of accreditation bodies and third party payers.
 

• Degree in Medicine, completion of three years of family practice residency at an accredited institution, board certification or eligibility, and licensure as an obstetrical care in the State of Arizona.
• Current knowledge and experience required in obstetrical care, including providing prenatal care to high-risk patients, performing deliveries and providing impatient obstetrical care and follow-up.
• Knowledge of, and sensitivity to, cultural and language differences.
• Must have excellent interpersonal skills in handling interaction with hospital staff, other agencies, groups, and patients and families.
• Must be able to work as a team member and develop productive and cooperative working relationship with health care providers within the facility as well as healthcare providers in hospitals and nursing homes, as well as private practitioners and law enforcement agencies throughout the community.
• Valid Driver's License

**The selected candidate must successfully complete Fingerprinting & Background Check.
 

CLOSING DATE: OUF

Announcement Number: WDH-09-90

Department:   Medical Staff

Status:  Full-time

MAJOR RESPONSIBILITIES:  
 

Interviews and examines patients, reviews past medical history, and requests and/or performs diagnostic tests and examinations necessary to obtain all possible information for each case.  Diagnoses and treats patients of all ages with a wide range of medical problems ranging from routine preventive care to the more complex and difficult to identify and treat, including emergency care. 
 
Maintains privileges to provide inpatient care for WIHCC patients referred to Little Colorado Medical Center (LCMC).  
Refers patients for admission to acute medical inpatient settings when care cannot be adequately provided in-house or at LCMC.  Takes regular 24 hour on-call rotation for admissions and medical coverage at LCMC as shared by WIHCC Medical Staff members.  Coordinates and integrates information on all such referrals and assures provision of timely follow-up care as required.
 
Makes appropriate entries of all care provided in patient medical records in accordance with Winslow Indian Health Care Center policies and procedures, as well as regulatory requirements, requirements of accreditation bodies and third party payers.
 

• Degree in Medicine
• Completion of three years residency in Internal Medicine at an accredited institution, board certification or eligibility,
• Licensure as a Physician in the State of Arizona.
• Requires a knowledge of, and sensitivity to, cultural and language differences. 
• Must have excellent interpersonal skills in handling interactions with hospital staff, other agencies, groups, and patients and families.
• Must be able to work as a team member and develop productive and cooperative working relationships with health care providers within the facility as well as healthcare providers in hospitals and nursing homes, as well as private practitioners and law enforcement agencies throughout the community.

**The selected candidate must successfully complete Fingerprinting & Background Check.